Opportunity Has No Boundaries — Find Your Place at Vertical Edge
Customer Support Specialist
As a Customer Support Specialist, you will assist customers through phone, chat, and email, ensuring timely and accurate resolutions. Ideal for individuals with strong communication skills and a passion for helping people. Training provided.
- Location:Remote
- Type:Full Time
Technical Support Representative
Provide first-level troubleshooting and technical assistance to users experiencing product or system-related issues. This role suits tech-savvy individuals who enjoy problem-solving in a fast-paced environment.
- Location:Remote
- Type:Full Time
Sales Acquisition Executive
Drive customer acquisition by reaching out to leads, presenting service benefits, and converting prospects into long-term clients. Perfect for candidates with persuasive communication and a results-oriented mindset.
- Location:Remote
- Type:Full Time
Back-office Operations Associate
Handle administrative tasks, data entry, compliance checks, and process coordination to support day-to-day business operations. Ideal for detail-oriented applicants who enjoy structure and organization.
- Location:Remote
- Type:Half Time
Team Lead – Operations
Oversee a team of support agents, monitor performance, drive KPIs, and ensure top-quality service delivery. Requires leadership experience in customer service or BPO operations.
- Location:Remote
- Type:Full Time
24/7 Customer Support
Live Chat Support
Technical Help Desk
Lead Generation Specialists
Sales Development Reps
Back-office Operations
How We Help Your Business Grow Efficiently
Inbound Requests
We collect your requirements, understand project goals, and define clear expectations to build a tailored service approach.
Customer Support Setup
Our team is trained on your products, workflows, and communication standards to deliver consistent, high-quality support.
Debt Collection Workflow
We implement structured, compliant outreach strategies to improve recovery rates while maintaining respectful customer communication practices.
Planning & Briefing
We finalize workflows, KPIs, reporting methods, and schedules to ensure seamless operations and complete team alignment.