Data You Provide to Us

We collect information that you voluntarily share when interacting with our website or engaging with our service offerings, such as:

• Contact details: name, email address, phone number, company name.
• Business inquiries: project descriptions, support requests, service preferences.
• Account or onboarding information: if you contract our Customer Support, Technical Support, Sales Acquisition, or Back-office solutions.
• Uploaded files or documents: only when necessary to process a request or deliver our services.

We only request information that is relevant and essential for communication, service delivery, or improving your experience. Any data you submit is handled securely and never used for purposes unrelated to your interaction with Vertical Edge.

How We Get Data About You

In addition to the information you provide directly, we may collect certain data automatically when you interact with our website. This includes:

• Usage and analytics data: pages visited, time spent on the site, browser type, IP address, and device information.
• Cookies and tracking technologies: used to enhance site functionality, remember preferences, and help us improve user experience.
• Third-party integrations: When you use forms or communication tools embedded on our site, we may receive information processed through secure third-party platforms.

We never collect sensitive personal data unless explicitly required for a specific service and only with your full knowledge and consent.

What We Use Your Data for

We use the information we collect to:

• Provide and improve our services, including Customer Support, Technical Support, Customer Acquisition, and Back-office Operations.
• Respond to inquiries and deliver personalized communication.
• Enhance website functionality and user experience through analytics and performance monitoring.
• Maintain security, prevent fraud, and ensure compliance with legal and regulatory requirements.
• Develop new services and optimize existing business processes.

We do not sell, trade, or rent your personal information to third parties. Any data shared externally (such as with trusted service partners) is done only to fulfill a legitimate business purpose and always under strict confidentiality agreements.

Your Choices About the Use of Your Data

You have full control over how your information is used. At any time, you may:

• Request access to the data we hold about you.
• Ask for corrections if information is inaccurate or incomplete.
• Request deletion of your personal data, where applicable.
• Opt out of marketing communications or newsletter updates.
• Manage cookie preferences through your browser settings.

We honor all privacy requests promptly and in compliance with applicable data protection laws.

Our Policy Concerning Children

Vertical Edge does not knowingly collect or request personal information from individuals under the age of 16. Our services are designed for businesses and professionals, and our content is not targeted toward minors.

If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete that information from our records.

Contact Us

If you have any questions about this Privacy Policy or your data rights, you may contact us at:

📧 [email protected]
🌐 https://verticaledge.cloudcomrade360.com/